David Sornberger Films

FAQ

FAQ2021-08-21T01:56:24+00:00

We’ve compiled a list of frequently asked questions that can help answer a few of your questions quicker than we can. Please reach out with any other thoughts you may have. we would love to connect and hear more about your big day!

If we change our wedding to a different date, will we be able to use our retainer fee towards a future date?2021-08-21T01:39:46+00:00

Generally no, but this is taken on a case by case basis. The reason for cancelling and our availability is taken into account. Also, if rates change from your original date to your new date, the new rates will apply.

If we cancel the wedding, will we receive our retainer fee back?2021-08-21T01:37:55+00:00

Unfortunately no. Retainer fees are used to reserve your date. Once we’ve reserved your date, we do not accept new clients for your date.

Is there an additional fee if we pay via credit card?2021-08-21T01:37:06+00:00

No. We realize that providing the option of being able to pay by credit card is convenient for many clients. To provide help provide exceptional customer service we waive the 3% credit card transaction fee.

What if we exceed our contracted time for our engagement shoot and/or wedding day coverage?2021-08-21T01:34:28+00:00

Standard rates apply for overtime. Overtime is billed at the rate of $200/hour per Master Photographer and $100/hour per Associate Photographer.

How do I reserve you for my date?2021-08-21T01:33:34+00:00

All dates are reserved once we receive your signed contract and deposit.

Do you have liability insurance?2021-08-21T01:30:24+00:00

Yes. Many venues require the photographer to have Liability Insurance. So before hiring a photographer, make sure they are covered.

Do you back up our images? How can we ensure that our images won’t be lost?2021-08-21T01:29:19+00:00

We have never lost an image from a wedding due to the following backup workflow for each of our events:
During the event, we shoot on two cards at the same time. This instantly creates a backup of every image in the camera. Afterwards, we separate the primary cards from the backup cards, should anything happen to one set. We then back up the images to a local server set up in a RAID 1 configuration, as well as copy them to an offsite hard drive. At any given point before delivery of the images, there are two copies of the files in separate locations.

What if I lose my images?2021-08-21T01:27:54+00:00

There is a $100 replacement charge for additional downloads after the event has been archived. We strongly suggest you make at least one copy of the download when you receive it from us.

Do you provide the RAW files from my engagement session and/or wedding day?2021-08-21T01:26:36+00:00

Each of our packages comes with a full resolution image download. However, we typically do not provide RAW (unprocessed) files from our shoots because we believe in delivering a finished product. In fact, we’re often shooting with the end (post-produced) product in mind. However, on occasion, we may provide RAW images along with our post-produced JPG’s for an additional fee and restrictions.

What rights do I have to the digital prints?2021-08-21T01:25:51+00:00

You have the right to reprint images whenever you want. However, you may not sell your images for profit or publish your images without the written consent of David Sornberger Films.

What happens if we go over the contracted amount of time?2021-08-21T01:13:50+00:00

We understand that not everything goes as planned during a wedding. We never pack up before the contracted time, and moreover, we’re not leaving on the dot when the contracted time is up. Instead, we will ask you at the end of your contracted time whether or not you would like to extend. If you would like us to stay, we will charge the rates specified in your contract rounded to the closest 30-minute increment.

I have downtime between events on my wedding day. Will I be charged for that downtime?2021-08-21T01:11:33+00:00

For a variety of reasons, we have to charge for the time in between events. The fact is, we’re never truly resting during the day, whether we’re backing up images, setting up for the second venue, traveling to the second location, taking venue shots, or making up for lost photo time because of unforeseen wedding day delays. In many cases, we use that “downtime” to take you and your significant other out for a photo session or more family portraits.

Do you shoot in JPEG or RAW photo format?2021-08-21T01:10:05+00:00

We shoot exclusively in RAW photo format. When shooting in a format like JPEG image information is compressed and lost. Because no information is compressed with RAW you’re able to produce higher quality images, as well as correct problem images that would be unrecoverable if shot in the JPEG format.

Do you touch up all the images in our image download?2021-08-21T01:07:32+00:00

Yes we do. Every image we deliver is post produced with our unique signature style of post-production. This involves colour correction, exposure adjustment, selective black and white processing, clarity adjustments, tone-mapping, and other corrections. Many photographers will not post produce any images, or will only post produce “select” images from your wedding. This means that you may have pictures that are too dark, have strange skin tones or other common photography flaws.

What if our ceremony is in a different language?2021-08-21T01:08:16+00:00

We have covered many weddings in which we do not speak the primary language of the ceremony. We approach these weddings with research, understanding the traditions and culture of the wedding. We also have talk-through meetings with our couples before the wedding to ensure we are aware of the major moments. Lastly, we always ensure that we stay alert, leaning on the instincts that we have developed for capturing the emotion and the stories at any given moment.

In our cinematography, if our editors do not understand the language spoken, we take a similar approach. First, we ensure that we have strong communication with you to understand the important moments from the day. We also find aspects in English to drive the story. This might be a heartfelt toast at the reception or personal messages that you give to each other, recorded during your wedding preparation.

So while different languages can present challenges, in the end, artistry, creativity, and storytelling are all universal concepts that our team will portray in your photography and cinematography.

Do you shoot Quinceaneras, Debutants, Bar/Bat Mitzvahs, or Corporate Events?2021-08-21T01:12:20+00:00

Yes. These are all considered ‘event photography.’ We have chosen to focus and excel at wedding and event photography, and we would love to cover your celebration.

Do you do destination weddings?2021-08-21T01:03:02+00:00

While David Sornberger Films is based out of Ontario, Canada, we serve clients all around the world. Our destination wedding photography packages include the cost of travel and reasonable accommodations.

Do you deliver every image you shoot?2021-08-21T01:41:10+00:00

No, we do not. We eliminate duplicate images, test shots, missed focused shots, shots with bad expressions and other images that may dilute the overall product delivery. For example, because we shoot with low apertures, sometimes we take a few extra shots to make sure we have the perfect focus. We don’t expect you to have the expertise or the time to zoom into each image to select the one with the sharpest focus, so we spend hours doing that on our end. In another example, candid laughs and emotional tears are some of the best images from the day. Unfortunately, they can also yield some unflattering facial expressions. We might snap a few extras of any of these moments to make sure we have a great shot with the ideal expression for the moment. With our expertise in processing millions of images each year, we may eliminate ones that we feel are duplicates and only deliver the best one.

Are you vaccinated against COVID-19?2021-08-21T01:41:20+00:00

Yes, fully vaccinated!

How far in advance do we need to book?2021-08-21T01:42:16+00:00

Depending on the month you’re getting married, I’m sometimes booked a year (or more) in advance. I limit the number of weddings that I take on each year to assure that I’ll have ample time to focus on each one individually, so it’s worth reaching out sooner than later to reserve your date. It’s also worth mentioning that September is, by far, my busiest month so don’t delay if you’ve chosen a September date!

What’s your style of photography?2021-08-21T01:42:27+00:00

I take a documentary/lifestyle approach to photography…which basically means that I favour candid, real and unscripted moments. That doesn’t mean that I don’t pose – I certainly do when it comes time to take the formal shots and portraits – but throughout the day, I’m more of a fly on the wall taking photos as they happen without being too in your face.

My editing style is film inspired – I love shadows and silhouettes, warm tones, contrast, vibrant colours and images that provoke emotion.

How long does it take to receive the film?2021-08-21T01:42:39+00:00

You will receive your film within 3 months after the wedding.

Do we get to meet you before the wedding?2021-08-21T01:42:47+00:00

Of course! We’ll set up a call to go over all the wedding packages that we offer. If you are local to us, we would love to buy you coffee and meet you face-to-face. We also will set up another call thirty days before your wedding to get all the final details about your special day.

Are you able to do destination weddings?2021-08-21T01:42:56+00:00

Of course, we love to travel!

Do you have liability insurance?2021-08-21T01:43:04+00:00

Yes, we do, safety first. We are happy to provide it to your venue or other vendors asking for it.

How do I reserve you for my date?2021-08-21T01:43:14+00:00

A signed contract and a reservation fee keep the date yours.

Do you film destination elopements?2021-08-21T01:43:24+00:00

Yes, we do! Please fill out our contact form and we’ll get back to you with a custom package based on the elopement’s location.

How do you work on the wedding day?2021-08-21T01:43:34+00:00

We like to be unobtrusive because we want to get the most natural moments! We love working with different vendors – it’s always a privilege to be a part of the team!

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